COVID-19 Resources

Due to COVID-19 BCIL offices are closed and all staff are working remotely. To reach us, please call 617-338-6665 and leave a message or email contactBCIL@bostoncil.org.

The resources provide below are not services or supports of BCIL. They are strictly being provided as a resource.

Residents can text BOSCOVID to the City of Boston’s new number 888-777 to opt-in to alerts in English and the following keywords to opt-in to alerts in the languages below:

  • Text BOSEspanol to 888-777 for Spanish
  • Text BOSKreyol to 888-777 for Haitian Creole
  • Text BOSFrancais to 888-777 for French
  • Text BOSKriolu to 888-777 for Cabo Verdean Creole
  • Text BOSPortugues to 888-777 for Portuguese
  • Text BOSSoomali to 888-777 for Somali
  • Text BOSChi to 888-777 for Simplified Chinese
  • Text BOSbilAraby to 888-777 for for Arabic
  • Text BOSViet to 888-777 for for Vietnamese
  • Text BOSRus to 888-777 for for Russian

AlertsMA: Text COVIDMA to 888-777 to receive MA updates on COVID-19

COVID-19 Vaccine for Individuals Ages 65 and Older Overview FINAL – 2.17.2021

COVID-19 Vaccine for Individuals with Underlying Conditions Overview FINAL – 2.17.2021

Vaccine Appointments Update 2.12.21

Home-based Healthcare Worker COVID-19 Vaccine – Important Update 1-20-21

Home-based Healthcare Worker COVID-19 Vaccine-ImportantUpdate1-20-21 – Spanish

MassHealth Connector

Health Connector Customer Service
1-877-MA-ENROLL (1-877-623-6765)
TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled

Information on Face Coverings for COVID-19

COVID-19 Resource Guide for Residents with Disabilities

COVID-19 Information for PCA Consumers

City of Boston COVID-19 information

Boston Public Health Commission

Massachusetts COVID-19 information

Centers for Disease Control guidance for people at higher risk of illness

World Health Organization

COVID-19 Communication Rights Toolkit

COVID-19 resources

Information for Tenants and Homeowners

Stimulus Checks

MassHealth PPE Program for COVID-19 Positive Members

Application for Temporary Hardship Waiver of MassHealth Income Deductible

State by State COVID-19 Resources

BPHC Resource list letter

Food Resources

Call Project Bread’s Food Source Hotline: 1-800-645-8333
Call Mass 2-1-1
Direct info from the Food Bank in your area:
   Greater Boston Food Bank
   Food Bank of Western MA 
   Worcester County Food Bank

DV and Disability

Housing Resources

Mental Health Resources (2)

PPE_ Mass211

Alt Text English

Spanish Resources: Alt text Spanish DV and Disability Spanish Spanish version Food Resources Spanish Version Housing Resources

COVID-19 related changes affecting applicants and members in MassHealth, Health Safety Net, and the Health Connector

Massachusetts Nursing Home Family Resource Line: 617-660-5399
Open Every Day – 9:00 AM – 5:00 PM – a dedicated phone line to connect family members of nursing home and rest home residents with the information and resources they need.

Emergency Childcare Program Overview

List of emergency childcare providers

How to File for Unemployment:

  • The MA Department of Unemployment Assistance has resources for employees.
  • To file for unemployment benefits online, click here.
  • For assistance by phone, call (617) 626-6338, daily 6 a.m.–10 p.m. Voice relay 711 via their website.
  • The Boston Globe published this helpful article on applying for unemployment in MA due to the health crisis.
  • The MA Department of Unemployment Assistance gives daily presentations online and by phone detailing the process of filing for unemployment step by step.
  • The Executive Office of Labor and workforce Development and the Department of Unemployment Assistance will be holding virtual town halls to go through the step-by-step process of achieving a successful unemployment claim and take questions. To see town hall dates and sign up, go to this website: https://bit.ly/2xZUgkz
  • Información de desempleo de Massachusetts sobre el virus COVID-19 en Español esta aqui.

How to Apply for Cash Assistance:

The TAFDC (Transitional Aid for Families with Dependent Children) program is for families with minor children, and the EAEDC (Emergency Aid to the Elderly, Disabled, and Children) program is for seniors over 65 (who do not receive SSI Supplemental Security Income), disabled individuals, and certain guardians and caretakers who are not yet on SSI. Call 617-348-5354 to apply by phone

Volunteer with Your Local Mutual Aid Network

The Neighborhood Aid Network is a collaboration between Harvard Medical School and Brigham and Women’s Hospital. One example of Mutual Aid is calling people in your neighborhood, checking in, and making sure people have what they need. There is a call list where you could join a group of volunteers doing this work. If you want to get plugged into neighborhood initiatives, simply click on this link and find your neighborhood for a comprehensive list of ways to get involved as a volunteer and activist.