COVID-19 & the PCA Program

If you or a loved one is a MassHealth member who receives hands-on support from a Personal Care Attendant (PCA) but are struggling to access these services during the COVID-19 outbreak, call the MassOptions hotline at 1-844-422-6277

If you are on the PCA program, your PCA can obtain masks from 1199SEIU, the PCA union, by going to this link.

PCA Press Release FINAL – Temporary PCA rides via The Ride

PCA Paperwork & E-Sign Manual

MassHealth PPE Program for COVID-19 Positive Members

PCA Consumer Information – COVID-19 – revised 4.21.2020

Letter for PCAs  Covid-19 PCA Essential Letter

Emergency Childcare for Essential Workers

PERSONAL CARE ATTENDANT PAID SICK LEAVE UNDER THE FAMILIES FIRST CORONAVIRUS RESPONSE ACT – English

PERSONAL CARE ATTENDANT PAID SICK LEAVE UNDER THE FAMILIES FIRST CORONAVIRUS RESPONSE ACT – Spanish

MassHealth Update Related to COVID

Massachusetts Nursing Home Family Resource Line: 617-660-5399
Open Every Day – 9:00 AM – 5:00 PM – a dedicated phone line to connect family members of nursing home and rest home residents with the information and resources they need.

This new phone line provides one central contact for families and community members who have questions about the nursing home or rest home care their loved one is receiving during the COVID-19 outbreak.  Staff will field questions on a range of topics and coordinate across state agencies to help provide answers.

Message from Tempus Unlimited Intake Department

You can now submit New Hire Paperwork (NHP) electronically.  Our new Paperworkr with E-signature application enables completion and submission of NHP using email.  Sign-up at tempusunlimited.org and begin using immediately.  With Paperworkr and E-timesheets, there is no need to print paper or send a fax ever.