RTAG Facilitator / Community Organizer

Website bostoncil Boston Center for Independent Living

Position Overview:  

The facilitator/organizer will be responsible for managing the day-to-day business of the Riders Transportation Advocacy Group (RTAG), maintaining the records of the group, serving as the primary point of contact and liaison between the group and the MBTA, and supporting and advising on the group’s advocacy efforts.

RTAG advises the MBTA on concerns of customers with disabilities and seniors, with a focus on accessibility, including bus, subway, commuter rail, and Ride services. The group is comprised of individuals with disabilities, seniors, and representatives of disability and senior advocacy organizations. It was formed to carry on the critical advocacy for equal access done by plaintiffs in the ADA lawsuit Joanne Daniels-Feingold, et al, v. MBTA.

The Boston Center for Independent Living (BCIL) provides support for this position, including supervision, technical assistance, and resources.

The Boston Center for Independent Living is a frontline civil rights organization led by people with disabilities that advocates to eliminate discrimination, isolation, and segregation by providing advocacy, information and referral, peer support, skills training, PCA services, and transitional services to enhance the independence of people with disabilities.

As an organization, we commit to making all aspects of our work antiracist, not only because it is just but because it is necessary to serve our community of people with disabilities. We commit to purposefully identify, discuss, and challenge issues of race and ethnicity, and the impacts they have on our organization, our work, and our people.

BCIL serves a very diverse clientele, and our staff reflect much of that diversity. People with disabilities, people of color and those who speak another language are encouraged to apply for positions. All applicants are welcome.

Essential Job Duties and Responsibilities: 

  • Promote efforts to strengthen, grow, and diversify the RTAG membership, working to recruit, engage, and provide support to members of RTAG. This will include 1:1 meetings with existing and potential members, outreach to community organizations, and the creation and execution of member leadership development plans.
  • Provide outreach to community organizations in the MBTA service area to help foster community engagement.
  • Facilitate strategic planning and consensus building with RTAG executive board in response to emerging and ongoing relevant transit policy issues.
  • Serve as a liaison between the MBTA and RTAG to facilitate collaborations as feasible.
  • Compile and track an annual work plan.
  • Oversee RTAG operation, including but not limited to scheduling meetings, recruiting committee members, distributing agendas, notices, and meeting minutes, and answering community questions.
  • Maintain the website and social media presence of RTAG and publicize group information.
  • Participate in BCIL that would aid and support role with RTAG (staff meeting, trainings, etc.).
  • Perform other duties as assigned.

Desired Qualifications:

  • Professional experience in disability services/advocacy.
  • Knowledge of the Americans with Disabilities Act.
  • Commitment to independent living philosophy.
  • Knowledge of community organizing practices, including outreach methods, leadership development, and strategic planning.
  • Ability to facilitate meetings, both virtually and in person, that ensure a broad range of experiences are honored while moving a group to consensus.
  • Knowledge of software applications, including office software and database management.
  • Familiarity with or willingness to learn basic web editing.
  • Ability to maintain accurate records and exercise discretion in handling confidential information.
  • Ability to manage multi-phase projects from inception to completion.
  • Ability to work independently.
  • Strong oral and written communication skills.
  • Lived experience as a member of the population to be served.

Equipment Operated:

Computers, copier, scanner, Microsoft Office, printer, and other office equipment/programs.

Working Environment:

Office area is a shared workspace divided by cubicles. Verbal communication can be heard from other staff in adjoining cubicles. Will need to be in the office or field much of the time, remote work from time to time also possible.

 Hours: 40 Hours – Full Time


  • 2 weeks paid vacation (increases with length of service)
  • 2 personal days
  • 11 holidays
  • 12 sick days
  • Health, dental, (75% paid by agency).  Short-term disability, long-term disability, group life insurance 100% company paid
  • Optional FSA medical and dependent care accounts, critical care insurance and additional life insurance available (employee paid)

Salary:  $45,000/year

How to apply: Email cover letter and resume to:  BCILemployment@bostoncil.org

Boston Center for Independent Living, Inc.

60 Temple Place, 5th Floor

Boston, MA  02111-1324

BCIL is an Affirmative Action/Equal Opportunity Employer.  Reasonable accommodation is provided as needed for employees and other affiliates.  Criminal Offender Record Information (CORI) and List of Excluded Individuals/Entities (LEIE) checks are part of BCIL’s standard procedure.

To apply for this job email your details to ssmith@bostoncil.org

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