Personal Care Attendant (PCA) Skills Trainer

  • Full Time
  • Boston

Website Boston Center for Independent Living

Location: BOSTON, MA

 The Boston Center for Independent Living is a frontline civil rights organization led by people with disabilities that advocates to eliminate discrimination, isolation, and segregation by providing advocacy, information and referral, peer support, skills training, PCA services, and transitional services in order to enhance the independence of people with disabilities.

As an organization, we commit to making all aspects of our work antiracist, not only because it is just but because it is necessary to serve our community of people with disabilities. We commit to purposefully identify, discuss, and challenge issues of race and ethnicity, and the impacts they have on our organization, our work, and our people.

BCIL serves a very diverse clientele and our staff reflect much of that diversity. People with disabilities, people of color and those who speak another language are encouraged to apply for positions. All applicants are welcome.

Position Overview: A full-time, benefited position, providing skills training, service coordination and other supportive services to people with disabilities who are using or wish to be evaluated for the BCIL personal care attendant (PCA) program. Will work with individual consumers to educate them on how a consumer uses the PCA program and will provide information and updates as needed on program changes, including information on program guidelines and regulations, documentation requirements, and relevant community services and resources.

Essential Duties and Responsibilities: 

  • Determines if individuals may be eligible for MassHealth benefits.
  • Assesses if an individual has the ability and skills to live independently and manage his or her own PCA program or if they can do so with the assistance of a surrogate, case manager or administrative proxy.
  • Communicate the PCA Provider Agency’s (BCIL’s) role and the Fiscal Intermediary’s (FI) role as outlined in the MassHealth handbook.
  • Ability to travel within the Greater Boston area.
  • Ability to meet with the consumer in their home, some which may or may not be accessible.
  • Conduct program intakes and provide orientation and ongoing skills training and peer mentoring to consumers individually or in groups.
  • Complete documentation of skills training, I&R, Peer Mentoring, etc. provided to each consumer.
  • Have a working knowledge of contract requirements such as timelines for contacting consumers, providing services, consumer eligibility documentation requirements, consumer rights, and more.
  • Participate in organization staff meetings, PCA Department meetings, and required staff trainings and workshops.
  • Perform other related duties as assigned.


  • At least one year’s experience in a human services field or relevant personal independent living experiences.
  • Effective communication skills, including ability to effectively complete reports and required documentation.
  • Computer skills or ability to quickly learn.
  • Ability to manage time effectively and carry out projects independently, within a team setting.
  • Ability to travel and access consumers’ residences (some of which may not be accessible) to conduct initial intake and PCA skills training.
  • Commitment to independent living philosophy.
  • Ability to communicate in a 2nd language used by BCIL PCA consumers (Spanish, Haitian Creole, Cape Verdean Creole, Vietnamese, other) a plus.

 Equipment Operated:

Computers, copier, scanner, Microsoft Office, printer, and other office equipment/programs.

Working Environment:

Office area is a shared workspace divided by cubicles. Verbal communication can be heard from other staff in adjoining cubicles. This position requires both in-office (3 days per week) and in the community work meeting with consumers face to face.

Hours: 40 Hours – Full Time


  • 2 weeks paid vacation (increases with length of service)
  • 2 personal days
  • 13 holidays
  • 12 sick days
  • Health, dental, vision (75% paid by agency).  Short-term disability, long-term disability, group life insurance 100% company paid.
  • Optional FSA medical and dependent care accounts, critical care insurance and additional life insurance available (employee paid).
  • 403b retirement account available

Salary:  $44,000.00 annually

How to apply: Email cover letter and resume to:

BCIL is an Affirmative Action/Equal Opportunity Employer.  Reasonable accommodation is provided as needed for employees and other affiliates.  Criminal Offender Record Information (CORI) and List of Excluded Individuals/Entities (LEIE) checks are part of BCIL’s standard procedure.


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